It's a Customer's World with Andy Murray

Ein Podcast von Sam M. Walton College of Business

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48 Folgen

  1. Nasir Wajihuddin and the Intersection of Mobile Gaming and Retail Media Networks

    Vom: 21.5.2024
  2. Steve Dennis on Navigating Leadership and Transformation in a Customer-Centric World

    Vom: 23.4.2024
  3. Sharon Gai on the Importance of First Party Data for the Customer Experience

    Vom: 12.3.2024
  4. Andy Murray, Molly Rapert, and Rod Thomas on Retail Media Networks with special host, Brent Williams

    Vom: 27.10.2023
  5. Chris Riegel on the Rising Importance of Digital Signage in Physical Stores

    Vom: 13.6.2023
  6. Katie Hotze on the Future of Grocery Shopping

    Vom: 30.5.2023
  7. J.K. Symancyk on Customer-Centric Leadership

    Vom: 16.5.2023
  8. Customer Data Strategy with Despina Kokkaraki

    Vom: 18.4.2023
  9. Leading Innovation in Retail Technology with Simon Hathaway

    Vom: 21.3.2023
  10. Customer Experience Strategy with Chris Wallace

    Vom: 14.3.2023
  11. Simon Francis on Helping Marketers Through Transformation

    Vom: 7.3.2023
  12. Ted Wright on Word of Mouth Marketing

    Vom: 28.2.2023
  13. Strategic Challenges in an Evolving Retail Space with Kelly Downey

    Vom: 13.12.2022
  14. The Future of Media with John Sheehy

    Vom: 6.12.2022
  15. The Importance of Industry Standards with Jeff Bustos

    Vom: 22.11.2022
  16. Laura Phillips on Sustainability and Retail

    Vom: 15.11.2022
  17. Eric Howerton on Optimizing the Digital Shelf

    Vom: 8.11.2022
  18. Exploring an Evolving Retail Landscape with Bryan Gildenberg

    Vom: 1.11.2022
  19. Exploring Data & Insights in an Evolving Retail Space with Michael Ellgass

    Vom: 25.10.2022
  20. The Basics of Retail Media Networks with Chris Perry

    Vom: 18.10.2022

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Equipped with more than 30 years of experience in retail, most recently as the Chief Customer Officer for Walmart Asda in the U.K., host Andy Murray is sharing his expertise through his new role as the founder and executive chair of the Customer Centric Leadership Initiative at the University of Arkansas Sam M. Walton College of Business. Now more than ever, retailers and brands are accelerating their quest to be more customer centric, but to be truly customer centric, it requires both a shift in mindset and ways of working, not just in marketing but in all parts of the organization. Through his initiative and this podcast series, Andy will be talking with practitioners, thought leaders, and scholars to hear their thoughts on what it takes to be a leader in today’s customer centric world.

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