Crack the Customer Code
Ein Podcast von Adam and Jeannie - Dienstags
Kategorien:
509 Folgen
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464: Theodora Lau
Vom: 31.8.2021 -
463: Pronouns and How to Use Them
Vom: 24.8.2021 -
462: Shep Hyken
Vom: 17.8.2021 -
461: How Customer Experience Management Has Changed
Vom: 10.8.2021 -
460: Alison Lichtenstein, Who Is the Media's Customer? CX at Dow Jones
Vom: 3.8.2021 -
459: Season Intro
Vom: 2.8.2021 -
458: Bourbon Summit, Season Finale
Vom: 30.4.2021 -
457: Tom Karinshak, Navigating Change at Comcast
Vom: 27.4.2021 -
456: Ovetta Sampson, Empowerment Through Design
Vom: 20.4.2021 -
455: Riaz Raihan, Improving CX with AI
Vom: 13.4.2021 -
454: The War Between Efficiency and Experience
Vom: 6.4.2021 -
453: Chip Bell, Your Customer's Imagination
Vom: 30.3.2021 -
452: The Customer Experience Goalposts Keep Moving
Vom: 23.3.2021 -
451: Ramon Ray, Small Business Experience
Vom: 16.3.2021 -
450: Gain Insights Through Community
Vom: 9.3.2021 -
449: Ross Wainwright, Alida: Truth in Action
Vom: 2.3.2021 -
448: How Will Consumer Sentiment Affect CX in 2021?
Vom: 23.2.2021 -
447: Steven Van Belleghem, The Offer You Can't Refuse
Vom: 16.2.2021 -
446: Digital Customer Behavior
Vom: 9.2.2021 -
445: Christine Rimer, Learning from the Data
Vom: 2.2.2021
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
