Crack the Customer Code

Ein Podcast von Adam and Jeannie - Dienstags

Dienstags

Kategorien:

509 Folgen

  1. 464: Theodora Lau

    Vom: 31.8.2021
  2. 463: Pronouns and How to Use Them

    Vom: 24.8.2021
  3. 462: Shep Hyken

    Vom: 17.8.2021
  4. 461: How Customer Experience Management Has Changed

    Vom: 10.8.2021
  5. 460: Alison Lichtenstein, Who Is the Media's Customer? CX at Dow Jones

    Vom: 3.8.2021
  6. 459: Season Intro

    Vom: 2.8.2021
  7. 458: Bourbon Summit, Season Finale

    Vom: 30.4.2021
  8. 457: Tom Karinshak, Navigating Change at Comcast

    Vom: 27.4.2021
  9. 456: Ovetta Sampson, Empowerment Through Design

    Vom: 20.4.2021
  10. 455: Riaz Raihan, Improving CX with AI

    Vom: 13.4.2021
  11. 454: The War Between Efficiency and Experience

    Vom: 6.4.2021
  12. 453: Chip Bell, Your Customer's Imagination

    Vom: 30.3.2021
  13. 452: The Customer Experience Goalposts Keep Moving

    Vom: 23.3.2021
  14. 451: Ramon Ray, Small Business Experience

    Vom: 16.3.2021
  15. 450: Gain Insights Through Community

    Vom: 9.3.2021
  16. 449: Ross Wainwright, Alida: Truth in Action

    Vom: 2.3.2021
  17. 448: How Will Consumer Sentiment Affect CX in 2021?

    Vom: 23.2.2021
  18. 447: Steven Van Belleghem, The Offer You Can't Refuse

    Vom: 16.2.2021
  19. 446: Digital Customer Behavior

    Vom: 9.2.2021
  20. 445: Christine Rimer, Learning from the Data

    Vom: 2.2.2021

3 / 26

Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.

Visit the podcast's native language site