Crack the Customer Code
Ein Podcast von Adam and Jeannie - Dienstags
Kategorien:
509 Folgen
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483: Donna Cutting, Employees First!
Vom: 29.3.2022 -
482: Focus on Government CX
Vom: 22.3.2022 -
481: Annette Franz, Built to Win
Vom: 15.3.2022 -
480: Innovate or Fail
Vom: 8.3.2022 -
479: Fred Reichheld, Winning on Purpose
Vom: 1.3.2022 -
478: The CX of Right to Repair
Vom: 22.2.2022 -
477: Michael Bartlett, The Dark Side of CX
Vom: 15.2.2022 -
476: Is CX Dead in Banking?
Vom: 8.2.2022 -
475: Brad Cleveland, Leading the Customer Experience
Vom: 1.2.2022 -
474: Season Intro
Vom: 31.1.2022 -
473: Bourbon Summit, Season Finale
Vom: 2.11.2021 -
472: Marlanges Simar, Prime Therapeutics
Vom: 26.10.2021 -
471: When the Frontline is the Last to Know
Vom: 19.10.2021 -
470: Dan Gingiss, The Experience Maker
Vom: 12.10.2021 -
469: Frictionless vs. Memorable CX
Vom: 5.10.2021 -
468: Greg Lisiewski
Vom: 28.9.2021 -
467: How Location and Design Impact CX
Vom: 22.9.2021 -
Bonus Episode: Noa Danon
Vom: 20.9.2021 -
466: David Horsager
Vom: 14.9.2021 -
465: Customer Effort 2.0
Vom: 7.9.2021
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
