461: How Customer Experience Management Has Changed
Crack the Customer Code - Ein Podcast von Adam and Jeannie - Dienstags
Kategorien:
There’s a big difference between customer experience and customer experience management, which is another central point that will be elaborated on in this episode. It's a distinction that should interest every leader and anyone working in the customer experience sector. Learn more about your ad choices. Visit megaphone.fm/adchoices