340 Folgen

  1. The C-Suite Elite

    Vom: 21.1.2020
  2. Spinning-off without getting dizzy

    Vom: 14.1.2020
  3. Putting the “customer” into customer experience

    Vom: 7.1.2020
  4. AI, YOLO, and Trends into 2020

    Vom: 17.12.2019
  5. Experience Management 101, Part 2

    Vom: 10.12.2019
  6. Experience Management 101, Part 1

    Vom: 3.12.2019
  7. Thanksgiving

    Vom: 26.11.2019
  8. Birds of a Feather

    Vom: 19.11.2019
  9. Wear Comfortable Shoes

    Vom: 12.11.2019
  10. Keep Your Customers

    Vom: 5.11.2019
  11. CX Horror Stories II

    Vom: 29.10.2019
  12. The State of CX Management

    Vom: 22.10.2019
  13. Globalization and CX

    Vom: 15.10.2019
  14. Do Your Homework

    Vom: 8.10.2019
  15. The Non-customer-facing Employee

    Vom: 1.10.2019
  16. The Out-of-box Experience

    Vom: 24.9.2019
  17. A Prescription for Subscription

    Vom: 17.9.2019
  18. Checking-in with the CXPA

    Vom: 10.9.2019
  19. Becoming Customer(s)-Centric

    Vom: 3.9.2019
  20. Immersing in the Customer’s Experience

    Vom: 27.8.2019

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The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.

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