The CX Leader Podcast | A resource for customer experience leaders
Ein Podcast von Walker Information - Dienstags
340 Folgen
-
Navigating the Crisis
Vom: 9.6.2020 -
How CX is evolving into XM
Vom: 2.6.2020 -
Turn Back Time: Take Home Value from the COVID-19 Series
Vom: 26.5.2020 -
Calling for Alignment
Vom: 19.5.2020 -
Make It Personal
Vom: 12.5.2020 -
Here to Help
Vom: 5.5.2020 -
Small Data Leads to Big Change
Vom: 28.4.2020 -
Relationship Advice for CX Leaders
Vom: 21.4.2020 -
Voice of the Customer through the Employee
Vom: 14.4.2020 -
Crisis Communication for CX Leaders
Vom: 7.4.2020 -
Virtual Workshops
Vom: 31.3.2020 -
It's not your grandmother's A.I.
Vom: 24.3.2020 -
The Role of CX During a Crisis
Vom: 17.3.2020 -
The Community Experience
Vom: 10.3.2020 -
The Value of Customers, part 2
Vom: 3.3.2020 -
The Value of Customers, part 1
Vom: 25.2.2020 -
Flying Cars and Hoverboards
Vom: 18.2.2020 -
Automating (some of) your CX
Vom: 11.2.2020 -
Who you gonna call? (Your client, of course!)
Vom: 4.2.2020 -
It's "Client" Experience
Vom: 28.1.2020
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
