The CX Leader Podcast | A resource for customer experience leaders
Ein Podcast von Walker Information - Dienstags
340 Folgen
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Caring Beyond an NPS Score
Vom: 20.8.2019 -
Don’t Forget the Customer in Your Customer Journey Map
Vom: 13.8.2019 -
Turn Back Time: Industry Take-Home Value
Vom: 6.8.2019 -
Starting from Scratch
Vom: 23.7.2019 -
The Story of the Customer
Vom: 16.7.2019 -
It's Party Time!
Vom: 9.7.2019 -
From Patrons to Customers
Vom: 2.7.2019 -
Don’t just use your gut
Vom: 25.6.2019 -
Meeting in a Box
Vom: 18.6.2019 -
Bouncing Off Guardrails
Vom: 11.6.2019 -
What to do with all this data
Vom: 4.6.2019 -
Rock Stars and Fixer-Uppers
Vom: 28.5.2019 -
That Take-home Value
Vom: 14.5.2019 -
CX Champions
Vom: 7.5.2019 -
From the Ground Up
Vom: 30.4.2019 -
A Global View
Vom: 23.4.2019 -
Across Industries
Vom: 16.4.2019 -
A Whole Lotta CX
Vom: 9.4.2019 -
The CX Juggernaut
Vom: 2.4.2019 -
Keep It Simple
Vom: 26.3.2019
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
