The CS Mentor - All things Customer Success
Ein Podcast von Ankit Aggarwal
Kategorien:
41 Folgen
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Customer Success Meetup (Bengaluru Edition) - June 17
Vom: 12.6.2023 -
S0304 - Why Customer Segmentation is important in Customer Success?
Vom: 10.5.2023 -
S303 - Importance of Technology in Customer Success
Vom: 7.4.2023 -
S302 - Importance of Data in Customer Success
Vom: 15.3.2023 -
S301 - What is CS Ops?
Vom: 1.3.2023 -
S300 - What to expect from Season 3
Vom: 22.2.2023 -
S204 - Setting up Customer Success Function within your Organization
Vom: 30.8.2021 -
S203 - Hiring and Growing the CS Team
Vom: 24.6.2021 -
S202 - Wearing Multiple Hats as a CSM
Vom: 11.5.2021 -
S201 - How to Accelerate Customer Relationships with Ronni Gaun
Vom: 6.4.2021 -
Episode 30: OKRs for Customer Success Managers
Vom: 30.11.2020 -
Episode 29: How much do CSMs earn
Vom: 17.11.2020 -
Episode 28: Let's talk about QBRs
Vom: 9.11.2020 -
Episode 27: A Typical Day in Life of a CSM
Vom: 3.11.2020 -
Episode 26: My Journey into Customer Success
Vom: 19.10.2020 -
Episode 25: CSM Interview Prep - Managing Internal Communication
Vom: 12.10.2020 -
Episode 24: CSM Interview Prep - CSAT vs. NPS
Vom: 5.10.2020 -
Episode 23: CSM Interview Prep - Answering Previous Time based Questions
Vom: 28.9.2020 -
Episode 22: CSM Interview Prep - Answering Situation based Questions
Vom: 21.9.2020 -
Episode 21: CSM Interview Prep - Why is Customer Success Important to you
Vom: 14.9.2020
When I started my career in Customer Success, I used to get hundreds of questions around my role. The situation hasn't changed much and I see that a lot of people are still unaware of Customer Success as a Career. Moreover, there is no single repository for budding CSMs and learn more about this role. Seeing this gap, I thought of doing something about it, and 'The CS Mentor' is the result! I hope you would like my podcast. Questions? Send me a LinkedIn message: https://linkedin.com/in/ankitify Music by LiQWYD. Licensed under Creative Commons.
