S303 - Importance of Technology in Customer Success

With so much happening around us, It's essential to scale the business and technology can help you in the same. In this episode, I will discuss the role of technology and potential pitfalls of the same. #technology #chatgpt #customersuccess

Om Podcasten

When I started my career in Customer Success, I used to get hundreds of questions around my role. The situation hasn't changed much and I see that a lot of people are still unaware of Customer Success as a Career. Moreover, there is no single repository for budding CSMs and learn more about this role. Seeing this gap, I thought of doing something about it, and 'The CS Mentor' is the result! I hope you would like my podcast. Questions? Send me a LinkedIn message: https://linkedin.com/in/ankitify Music by LiQWYD. Licensed under Creative Commons.