Making the Fan
Ein Podcast von David Millay
Kategorien:
139 Folgen
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Modern Work and Digital Experiences w/ Jared Spataro
Vom: 26.10.2020 -
Virtual Fan Engagement Opportunities w/ Brad Wurthman & Chris Grosse
Vom: 13.10.2020 -
The Culture of a Challenger Brand w/ Scott Carr
Vom: 21.9.2020 -
Personalizing the Guest Experience w/ Brian Betts
Vom: 3.9.2020 -
From Patient Experience to Fan Experience w/ Quint Studer
Vom: 21.8.2020 -
An Event with Thirty Thousand Fans Post-COVID19 w/ Drew Bedard
Vom: 5.8.2020 -
Sports, Resorts & Entertainment w/ Mike Crawford
Vom: 22.7.2020 -
The Business Behind ESPN World Wide of Sports w/ Mike Millay PART 2
Vom: 14.7.2020 -
The Business Behind ESPN Wide World of Sports w/ Mike Millay PART 1
Vom: 11.7.2020 -
Creating Moments that Matter w/ Jahaan Blake
Vom: 2.7.2020 -
Building & Sustaining a Culture of Service w/ Kevin Gober
Vom: 15.6.2020 -
Merging Physical & Digital Worlds w/ Javier Martinez Garcia
Vom: 5.6.2020 -
Measuring Your Customer Experience w/ Moon Javaid
Vom: 29.5.2020 -
Premium Service vs. Customer Service w/ Barry Jacobson
Vom: 18.5.2020 -
Insight Gathering w/ Jill Marchick
Vom: 9.5.2020 -
Building a Customer-Centric Business in Africa w/ Samir Ibrahim
Vom: 24.4.2020 -
Leading Through Crisis w/ Doug Thornton
Vom: 15.4.2020 -
Stepping Past Your Competition w/ Justin Schneider
Vom: 8.4.2020 -
Ignite a Culture of Innovation w/ Duncan Wardle
Vom: 29.3.2020 -
First 180 Days in the Chair w/ Laird Veatch
Vom: 24.3.2020
Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.