CX Insider - Customer experience leaders sharing insights and ideas for customer service success

115 Folgen

1. ACF Exclusive: Delivery of UK's COVID-19 Booking System

   Vom: 28.1.2021
2. Neuromarketing: the new way to enhance customer experience, with Terry Wu

   Vom: 12.1.2021
3. Using retail events to save the high street, with Jason Sit

   Vom: 16.12.2020
4. Damien Davis on mental health and working remote

   Vom: 9.12.2020
5. Branch transformation part 3 Q&A (RBR BT20)

   Vom: 30.11.2020
6. The next gen banking experience part 2 (RBR BT20)

   Vom: 20.11.2020
7. The next-gen branch experience part 1 (RBR BT20)

   Vom: 15.11.2020
8. Karen Clinkard on employAGILITY and using data to improve CX

   Vom: 3.11.2020
9. Can retailers reconnect with their customers?

   Vom: 27.10.2020
10. The future of retail

    Vom: 21.10.2020
11. Carly Lake on getting results when working remote

    Vom: 18.9.2020
12. Howard Brown on the new retail banking experience

    Vom: 10.8.2020
13. Linking Kids for a better future

    Vom: 29.7.2020
14. CEO Javier Perdices on healthcare digital transformation [Es]

    Vom: 28.7.2020
15. CEO Cinde Dolphin on patient centricity

    Vom: 26.6.2020
16. Richard Hadden on how employee engagement influences your profits

    Vom: 22.6.2020
17. WFH - Alex & Liza on CSR, Sustainability and the new high street

    Vom: 25.5.2020
18. WFH - Stuart Fearn on optimising your branch network during COVID-19

    Vom: 21.5.2020
19. WFH - Charlene Li on Disruptive Leadership

    Vom: 20.4.2020
20. WFH - Staying healthy at home with Jess Rieger

    Vom: 3.4.2020