Crack the Customer Code
Ein Podcast von Adam and Jeannie - Dienstags
Kategorien:
509 Folgen
-
003: Experience Action Podcast - Customer Experience Training
Vom: 20.12.2022 -
002: Experience Action Podcast - Sponsorship Initiatives
Vom: 13.12.2022 -
New Podcast Introduction: Experience Action with Jeannie Walters
Vom: 12.12.2022 -
500: Bourbon Summit
Vom: 29.11.2022 -
499: The Present and Future of CX
Vom: 22.11.2022 -
498: Jay Baer, The Need for Speed
Vom: 15.11.2022 -
497: Looking Back on CX
Vom: 8.11.2022 -
496: Jeff Toister, The Guaranteed Experience
Vom: 1.11.2022 -
495: Common CX Mistakes
Vom: 25.10.2022 -
494: Jen Bailin, The Bright, Big Future of CX
Vom: 18.10.2022 -
493: Special Announcement
Vom: 11.10.2022 -
492: Zhecho Dobrev, The Value of Emotions
Vom: 4.10.2022 -
491: Answer to Abusive Customers: Shut Down Support?
Vom: 27.9.2022 -
490: Deon Nicholas, Human-Centered AI
Vom: 20.9.2022 -
489: Customer Health Score
Vom: 13.9.2022 -
488: Dr. Shirley Davis, Inclusive Leadership
Vom: 6.9.2022 -
487: Season Intro
Vom: 5.9.2022 -
486: Bourbon Summit, Season Finale
Vom: 19.4.2022 -
485: David Sakamoto, The Power of Transparency
Vom: 12.4.2022 -
484: Empathy and Leadership
Vom: 5.4.2022
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
