Crack the Customer Code

Ein Podcast von Adam and Jeannie - Dienstags

Dienstags

Kategorien:

509 Folgen

  1. 003: Experience Action Podcast - Customer Experience Training

    Vom: 20.12.2022
  2. 002: Experience Action Podcast - Sponsorship Initiatives

    Vom: 13.12.2022
  3. New Podcast Introduction: Experience Action with Jeannie Walters

    Vom: 12.12.2022
  4. 500: Bourbon Summit

    Vom: 29.11.2022
  5. 499: The Present and Future of CX

    Vom: 22.11.2022
  6. 498: Jay Baer, The Need for Speed

    Vom: 15.11.2022
  7. 497: Looking Back on CX

    Vom: 8.11.2022
  8. 496: Jeff Toister, The Guaranteed Experience

    Vom: 1.11.2022
  9. 495: Common CX Mistakes

    Vom: 25.10.2022
  10. 494: Jen Bailin, The Bright, Big Future of CX

    Vom: 18.10.2022
  11. 493: Special Announcement

    Vom: 11.10.2022
  12. 492: Zhecho Dobrev, The Value of Emotions

    Vom: 4.10.2022
  13. 491: Answer to Abusive Customers: Shut Down Support?

    Vom: 27.9.2022
  14. 490: Deon Nicholas, Human-Centered AI

    Vom: 20.9.2022
  15. 489: Customer Health Score

    Vom: 13.9.2022
  16. 488: Dr. Shirley Davis, Inclusive Leadership

    Vom: 6.9.2022
  17. 487: Season Intro

    Vom: 5.9.2022
  18. 486: Bourbon Summit, Season Finale

    Vom: 19.4.2022
  19. 485: David Sakamoto, The Power of Transparency

    Vom: 12.4.2022
  20. 484: Empathy and Leadership

    Vom: 5.4.2022

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.

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