The Delighted Customers Podcast with Mark Slatin
Ein Podcast von Mark Slatin | The Agile Brand - Donnerstags
130 Folgen
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#129 First Look: AI Hosts Dive into the Trusted Guide Roadmap™ Master Class
Vom: 4.4.2025 -
#128 Navigating the Power Core: A Strategic Approach to Customer Experience
Vom: 27.3.2025 -
#127 Balancing AI and Human Interactions
Vom: 21.3.2025 -
#126 Conquer Churn with Journey Mapping: Strategies for Customer Retention
Vom: 13.3.2025 -
#125 Inside LinkedIn: Designing Value for Members and Customers
Vom: 6.3.2025 -
#124 The Secret Ingredient to Customer Delight
Vom: 27.2.2025 -
#123 Stuck? Unlock Trust to Get Approval!
Vom: 20.2.2025 -
#122 Support, Don't Solve: Empowering Leaders to Create Authentic Spaces
Vom: 13.2.2025 -
#121 Achieving Value Realization with a CX Toolkit
Vom: 6.2.2025 -
#121 Understanding Customer Value
Vom: 30.1.2025 -
#120 Strategies for Integrating AI in CXM from a Marketing Legend
Vom: 23.1.2025 -
#119 The Impact of Partnerships on Customer Experience
Vom: 16.1.2025 -
#118 Innovative AI Solutions for CX with Marbue Brown
Vom: 9.1.2025 -
# 117 From Harvard to CX Excellence: Lessons from the Classroom
Vom: 2.1.2025 -
#116 ACSI Insights: Linking Satisfaction to Business Outcomes with Forrest Morgeson, PhD
Vom: 26.12.2024 -
#115 From Speedometers to Engines: Transforming CX with Tom DeVries
Vom: 19.12.2024 -
#114 Mastering Change by Building Stakeholder Relationships
Vom: 12.12.2024 -
#113 Enhancing Customer Satisfaction: Microsoft's UX Strategies
Vom: 5.12.2024 -
#112 Delivering on Customer Expectations at Experian with Tanya Thomas, CCXP
Vom: 28.11.2024 -
#111 Lessons from the "FIGS Love" Initiative and Beyond
Vom: 21.11.2024
Welcome to the Delighted Customers Podcast, your go-to resource for practical insights and thought leadership in enhancing customer experiences. Recently ranked in the top 20 on Apple’s Management charts in the US, we bring you discussions with top experts aimed at empowering leaders to elevate customer experience.
