Customer Support Leaders
Ein Podcast von Charlotte Ward
341 Folgen
-
40: Looking Beyond the Numbers with Mike Redbord
Vom: 28.2.2020 -
39: Looking Beyond the Numbers with Meredith Molloy
Vom: 27.2.2020 -
38: Looking Beyond the Numbers with Jenny Dempsey
Vom: 26.2.2020 -
37: Looking Beyond the Numbers with Natalie Ruhl
Vom: 25.2.2020 -
36: Looking Beyond the Numbers with Ash Rhodes
Vom: 24.2.2020 -
35: Managing Performance Issues with Simone Secci
Vom: 21.2.2020 -
34: Managing Performance Issues with Brittany Naylor
Vom: 20.2.2020 -
33: Managing Performance Issues with Josh Magsam
Vom: 19.2.2020 -
32: Managing Performance Issues with Hilary Dudek
Vom: 18.2.2020 -
31: Managing Performance Issues with Ash Rhodes
Vom: 17.2.2020 -
30: Metrics with Simone Secci
Vom: 14.2.2020 -
29: Metrics with Chris Taylor
Vom: 13.2.2020 -
28: Metrics with Meredith Molloy
Vom: 12.2.2020 -
27: Metrics with Vanessa Subramaniam
Vom: 11.2.2020 -
26: Metrics with Craig Stoss
Vom: 10.2.2020 -
25: Moving from Doing to Leading the Work with Jenny Dempsey
Vom: 7.2.2020 -
24: Moving from Doing to Leading the Work with Hilary Dudek
Vom: 6.2.2020 -
23: Moving from Doing to Leading the Work with Matt Dale
Vom: 5.2.2020 -
22: Moving from Doing to Leading the Work with Natalie Ruhl
Vom: 4.2.2020 -
21: Moving from Doing to Leading the Work with Ash Rhodes
Vom: 3.2.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
