Customer Support Leaders
Ein Podcast von Charlotte Ward
341 Folgen
-
59: Building Leaders in Your Team with Ryan Klausner
Vom: 23.4.2020 -
58: Building Leaders in Your Team with Josh Magsam
Vom: 22.4.2020 -
57: Building Leaders in Your Team with Ash Rhodes
Vom: 21.4.2020 -
56: Building Leaders in Your Team with Meredith Molloy
Vom: 20.4.2020 -
55: Panel: How customer-centric are you?
Vom: 17.4.2020 -
54: Panel: Customer communications in a crisis
Vom: 10.4.2020 -
53: Panel: Handling layoffs like a human
Vom: 3.4.2020 -
52: Panel: Corona-crisis check-in
Vom: 27.3.2020 -
51: Panel: Women Leaders in Support
Vom: 20.3.2020 -
Upcoming Specials
Vom: 16.3.2020 -
50: Hiring in Support with Josh Magsam
Vom: 13.3.2020 -
49: Hiring in Support with Alyssa Percell
Vom: 12.3.2020 -
48: Hiring in Support with Craig Stoss
Vom: 11.3.2020 -
47: Hiring in Support with Kristina King
Vom: 10.3.2020 -
46: Hiring in Support with Ulrike Pitzschke
Vom: 9.3.2020 -
45: Careers in Support with Kristina King
Vom: 6.3.2020 -
44: Careers in Support with Mike Redbord
Vom: 5.3.2020 -
43: Careers in Support with Vanessa Subramaniam
Vom: 4.3.2020 -
42: Careers in Support with Natalie Ruhl
Vom: 3.3.2020 -
41: Careers in Support with Matt Dale
Vom: 2.3.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
