Customer Support Leaders
Ein Podcast von Charlotte Ward
341 Folgen
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20: Transitioning to Leadership - Personal Perspectives with Simone Secci
Vom: 31.1.2020 -
19: Transitioning to Leadership - Personal Perspectives with Chris Taylor
Vom: 30.1.2020 -
18: Transitioning to Leadership - Personal Perspectives with Kristina King
Vom: 29.1.2020 -
17: Transitioning to Leadership - Personal Perspectives with Natalie Ruhl
Vom: 28.1.2020 -
16: Transitioning to Leadership - Personal Perspectives with Ash Rhodes
Vom: 27.1.2020 -
15: Awkward Conversations with Lauren Eimers
Vom: 24.1.2020 -
14: Awkward Conversations with Matt Dale
Vom: 23.1.2020 -
13: Awkward Conversations with Meredith Molloy
Vom: 22.1.2020 -
12: Awkward Conversations with Ash Rhodes
Vom: 21.1.2020 -
11: Awkward Conversations with Hilary Dudek
Vom: 20.1.2020 -
10: Future of Support with Jenny Dempsey
Vom: 17.1.2020 -
9: Future of Support with Kristina King
Vom: 16.1.2020 -
8: Future of Support with Meredith Molloy
Vom: 15.1.2020 -
7: Future of Support with Vanessa Subramaniam
Vom: 14.1.2020 -
6: Future of Support with Craig Stoss
Vom: 13.1.2020 -
5: Empathy with Ash Rhodes
Vom: 10.1.2020 -
4: Empathy with Craig Stoss
Vom: 9.1.2020 -
3: Empathy with Natalie Ruhl
Vom: 8.1.2020 -
2: Empathy with Matt Dale
Vom: 7.1.2020 -
1: Empathy with Jenny Dempsey
Vom: 6.1.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
