Customer Support Leaders
Ein Podcast von Charlotte Ward
341 Folgen
-
79: Forecasting in Support with Matt Dale
Vom: 21.5.2020 -
78: Forecasting in Support with Greg Skirving
Vom: 20.5.2020 -
77: Forecasting in Support with Mike Redbord
Vom: 19.5.2020 -
76: Forecasting in Support with Craig Stoss
Vom: 18.5.2020 -
75: Support Contributing to Revenue with Josh Magsam
Vom: 15.5.2020 -
74: Support Contributing to Revenue with Erica Mancuso
Vom: 14.5.2020 -
73: Support Contributing to Revenue with Craig Stoss
Vom: 13.5.2020 -
72: Support Contributing to Revenue with Mo McKibbin
Vom: 12.5.2020 -
71: Support Contributing to Revenue with Mike Redbord
Vom: 11.5.2020 -
70: Self-care in Support with Lauren Rose Eimers
Vom: 8.5.2020 -
69: Self-care in Support with Hilary Dudek
Vom: 7.5.2020 -
68: Self-care in Support with Ryan Klausner
Vom: 6.5.2020 -
67: Self-care in Support with Greg Skirving
Vom: 5.5.2020 -
66: Self-care in Support with Ulrike Pitzschke
Vom: 4.5.2020 -
65: Onboarding New Hires with Ackerman
Vom: 1.5.2020 -
64: Onboarding New Hires with Kaylin Bailey
Vom: 30.4.2020 -
63: Onboarding New Hires with Craig Stoss
Vom: 29.4.2020 -
62: Onboarding New Hires with Ash Rhodes
Vom: 28.4.2020 -
61: Onboarding New Hires with Lauren Rose Eimers
Vom: 27.4.2020 -
60: Building Leaders in Your Team with Greg Skirving
Vom: 24.4.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.