Customer Support Leaders
Ein Podcast von Charlotte Ward
341 Folgen
-
94: First 30 Days with Alyssa Percell
Vom: 18.6.2020 -
93: First 30 Days with Natalie Ruhl
Vom: 17.6.2020 -
92: First 30 Days with Lauren Rose Eimers
Vom: 16.6.2020 -
91: First 30 Days with Stacy Justino
Vom: 15.6.2020 -
90: Cross-cultural Support with Josh Magsam
Vom: 12.6.2020 -
89: Cross-cultural Support with Simone Secci
Vom: 11.6.2020 -
88: Cross-cultural Support with Aurore Lanchart
Vom: 10.6.2020 -
87: Cross-cultural Support with Ulrike Pitzschke
Vom: 9.6.2020 -
86: Cross-cultural Support with Chris Taylor
Vom: 7.6.2020 -
Throwback to Ep 49: Hiring in Support with Alyssa Percell
Vom: 5.6.2020 -
Throwback to Ep 40: Looking Beyond the Numbers with Mike Redbord
Vom: 4.6.2020 -
Throwback to Ep 21: Moving from Doing to Leading the Work with Ash Rhodes
Vom: 3.6.2020 -
Throwback to Ep 6: Future of Support with Craig Stoss
Vom: 2.6.2020 -
Throwback to Ep 1: Empathy with Jenny Dempsey
Vom: 1.6.2020 -
85: Remote Work with Mo McKibbin
Vom: 29.5.2020 -
84: Remote Work with Craig Stoss
Vom: 28.5.2020 -
83: Remote Work with Ash Rhodes
Vom: 27.5.2020 -
82: Remote Work with Hilary Dudek
Vom: 26.5.2020 -
81: Remote Work with Matt Dale
Vom: 25.5.2020 -
80: Forecasting in Support with Ash Rhodes
Vom: 22.5.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
