Customer Support Leaders
Ein Podcast von Charlotte Ward
341 Folgen
-
112: Support Scope with Zeni Bandy
Vom: 15.9.2020 -
111: Support Scope with Chris Taylor
Vom: 14.9.2020 -
110: Fireside with Craig Stoss
Vom: 11.9.2020 -
109: Panel: If I Knew Then, What I Know Now….
Vom: 4.9.2020 -
108: Fireside with Chris Taylor
Vom: 28.8.2020 -
107: Panel: Metrics 2.0
Vom: 21.8.2020 -
106: Fireside with Josh Magsam
Vom: 14.8.2020 -
105: Panel: Support Leadership 2.0
Vom: 7.8.2020 -
104: Fireside with Simone Secci
Vom: 31.7.2020 -
103: Panel: Managing Change
Vom: 24.7.2020 -
102: Fireside with Ash Rhodes
Vom: 17.7.2020 -
101: Panel: Return to Normality
Vom: 9.7.2020 -
A Small Announcement
Vom: 6.7.2020 -
100: Process Improvement with Alyssa Percell
Vom: 3.7.2020 -
99: Process Improvement with Ash Rhodes
Vom: 2.7.2020 -
98: Process Improvement with Matt Dale
Vom: 1.7.2020 -
97: Process Improvement with Kaylin Bailey
Vom: 30.6.2020 -
96: Process Improvement with Denise Twum
Vom: 29.6.2020 -
Bonus - A Little Look Back!
Vom: 22.6.2020 -
95: First 30 Days with Greg Skirving
Vom: 19.6.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
