Customer Support Leaders
Ein Podcast von Charlotte Ward
341 Folgen
-
131: Support’s Relationship to Sales with Jason Cutter
Vom: 19.10.2020 -
130: Support’s Relationship to Product with Ashley Sachs
Vom: 16.10.2020 -
129: Support’s Relationship to Product with Andrea Saez
Vom: 15.10.2020 -
128: Support’s Relationship to Product with Matt Dale
Vom: 14.10.2020 -
127: Support’s Relationship to Product with Craig Stoss
Vom: 13.10.2020 -
126: Support’s Relationship to Product with Simone Secci
Vom: 12.10.2020 -
125: Freelancing in Support with Nicole Jackson
Vom: 9.10.2020 -
124: Freelancing in Support with Mo McKibbin
Vom: 8.10.2020 -
123: Freelancing in Support with Andrei Kamarouski
Vom: 7.10.2020 -
122: Freelancing in Support with Jenny Dempsey
Vom: 6.10.2020 -
121: Freelancing in Support with Zeni Bandy
Vom: 5.10.2020 -
Bonus - INBOUND 2020
Vom: 28.9.2020 -
120: CSAT with Simone Secci
Vom: 25.9.2020 -
119: CSAT with Chris Taylor
Vom: 24.9.2020 -
118: CSAT with Nicholas Zeisler
Vom: 23.9.2020 -
117: CSAT with Mo McKibbin
Vom: 22.9.2020 -
116: CSAT with Denise Twum
Vom: 21.9.2020 -
115: Support Scope with Mike Redbord
Vom: 18.9.2020 -
114: Support Scope with Mo McKibbin
Vom: 17.9.2020 -
113: Support Scope with Craig Stoss
Vom: 16.9.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
