Crack the Customer Code
Ein Podcast von Adam and Jeannie - Dienstags
Kategorien:
509 Folgen
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365: Lisa Ryan, Having An Attitude For Gratitude
Vom: 16.4.2019 -
364: Culture Lessons From The Podcast
Vom: 9.4.2019 -
363: Technology Lessons from the Podcast
Vom: 2.4.2019 -
362: Bourbon Cast #2
Vom: 26.3.2019 -
361: Ryan Minton, Thanks For Coming In Today
Vom: 19.3.2019 -
360: The Airport Customer Experience
Vom: 12.3.2019 -
359: Steve Woodruff, What Makes You Distinct?
Vom: 5.3.2019 -
358: Customer Service Blueprinting: Jeannie's New Course
Vom: 26.2.2019 -
357: Thomas Hollmann, Customer Experience Education
Vom: 19.2.2019 -
356: Will Chatbots Be Everywhere?
Vom: 12.2.2019 -
355: Lisa Ford, Customer Service Excellence
Vom: 5.2.2019 -
354: Are you neglecting key moments in the customer journey?
Vom: 29.1.2019 -
353: Scott McKain, Make Your Organization Iconic
Vom: 24.1.2019 -
352: Keeping Knowledge When Superstars Leave
Vom: 15.1.2019 -
351: Mark Sanborn, Extraordinary Leadership
Vom: 8.1.2019 -
350: New Year's Resolutions
Vom: 4.1.2019 -
349: Mark Colgate, The Science of Service
Vom: 19.12.2018 -
348: Predictions for 2019
Vom: 28.11.2018 -
347: Jay Baer, Talk Triggers
Vom: 21.11.2018 -
346: Smaller Bathrooms and Premium Seating: Talking Airline Customer Experience
Vom: 14.11.2018
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
