Crack the Customer Code
Ein Podcast von Adam and Jeannie - Dienstags
Kategorien:
509 Folgen
-
385: Bill Guertin, The Fan Experience
Vom: 3.9.2019 -
384: Your Customer's Ecosystem
Vom: 27.8.2019 -
383: Engaging Your Superfans
Vom: 20.8.2019 -
382: When Acronyms Escape
Vom: 13.8.2019 -
381: Julie Ann Sullivan: Catalysts of Culture
Vom: 6.8.2019 -
380: Bourbon Summit #3
Vom: 30.7.2019 -
379: Allen Adamson, Shift Ahead
Vom: 23.7.2019 -
378: The Phrase that Kills CX
Vom: 16.7.2019 -
377: Karen Jaw-Madson, Design of Work Experience
Vom: 9.7.2019 -
376: 5 Steps To Close The Loop With Customers
Vom: 2.7.2019 -
375: Leena Rinne, A Fellow Code Cracker
Vom: 25.6.2019 -
374: What's More Personal: Twitter or a Phone Call?
Vom: 18.6.2019 -
373: Barry Kirk, A Framework for Customer Loyalty
Vom: 11.6.2019 -
372: Are Experience Rewards the New Loyalty Programs?
Vom: 4.6.2019 -
371: Louis Carter, Emotional Connectedness
Vom: 28.5.2019 -
370: How Delta Airlines Encourages Direct Employee Appreciation
Vom: 20.5.2019 -
369: Jeff Gothelf, Thinking About Design
Vom: 13.5.2019 -
368: When Customer Service Is a Scam
Vom: 7.5.2019 -
367: Lee Smith, Putting Fuel Behind Your Sales
Vom: 30.4.2019 -
366: Can People Connect to Avatars?
Vom: 23.4.2019
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
