Crack the Customer Code
Ein Podcast von Adam and Jeannie - Dienstags
509 Folgen
-
105: Onstage vs Offstage Customer Experience
Vom: 4.4.2016 -
104: Pat Helmers, Sales Babble Podcast
Vom: 31.3.2016 -
103: Will Virtual Reality Make Customer Service More Real?
Vom: 28.3.2016 -
102: Jim Rembach, Fast Leader
Vom: 24.3.2016 -
101: How the Innovation Process Fails Us
Vom: 21.3.2016 -
100: Customer Service 100 Years Ago
Vom: 17.3.2016 -
099: B2C vs. B2B Customer Experience
Vom: 14.3.2016 -
098: Brian Solis, Where Business Meets Design
Vom: 10.3.2016 -
097: The Best Customer Loyalty Metrics
Vom: 7.3.2016 -
096: Jay Baer, Hug Your Haters
Vom: 3.3.2016 -
095: Offboarding Customers
Vom: 29.2.2016 -
094: Joseph Michelli, Becoming Customer-Obsessed
Vom: 25.2.2016 -
093: Why Employee Engagement Matters
Vom: 22.2.2016 -
092: Ayelet Baron, The Future of Work
Vom: 18.2.2016 -
091: How to Find Time for Training
Vom: 15.2.2016 -
090: How Can You Show Customers Love?
Vom: 11.2.2016 -
089: Will Companies Demand Your Phone Records?
Vom: 8.2.2016 -
088: Richard Shapiro, The Endangered Customer
Vom: 4.2.2016 -
087: The Next Generation of Customer Experience Leaders
Vom: 1.2.2016 -
086: Dr. Adrienne Boissy, The Patient Experience
Vom: 28.1.2016
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
