Crack the Customer Code
Ein Podcast von Adam and Jeannie - Dienstags
509 Folgen
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085: Proactive Customer Service and Worst-Case Preparation
Vom: 25.1.2016 -
084: Sylvie Di Giusto, Why First Impressions Matter
Vom: 21.1.2016 -
083: Cause Marketing Done Well
Vom: 18.1.2016 -
082: Katie Driscoll, Lessons on Customer Perception
Vom: 14.1.2016 -
081: Walking the Talk of Improving Customer Service
Vom: 11.1.2016 -
080: Mana Ionescu, Social Customer Care with Purpose
Vom: 7.1.2016 -
079: 2016 Customer Experience Predictions
Vom: 4.1.2016 -
078: 2016 Customer Service Resolutions
Vom: 28.12.2015 -
077: Crowdsourcing Innovation with Customers
Vom: 21.12.2015 -
076: Aaron Walker, Veteran Entrepreneur
Vom: 17.12.2015 -
075: Can You Gamify Customer Experience?
Vom: 14.12.2015 -
074: Denise Lee Yohn, Brand-Building Expert
Vom: 10.12.2015 -
073: Hacking Your Workplace Culture
Vom: 7.12.2015 -
072: Matt Phillips, Innovation Expert
Vom: 3.12.2015 -
071: The Fan Experience Goes Digital
Vom: 30.11.2015 -
070: Giving Thanks to Your Customers
Vom: 26.11.2015 -
069: Embedded Customer Care
Vom: 23.11.2015 -
068: Annette Franz, Customer Experience Expert
Vom: 19.11.2015 -
067: Customer Security - It's More than Digital
Vom: 16.11.2015 -
066: Jill Salzman, Community Leader Extraordinaire
Vom: 12.11.2015
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
