Crack the Customer Code
Ein Podcast von Adam and Jeannie - Dienstags
509 Folgen
-
165: Are You Ready for the Holidays?
Vom: 3.11.2016 -
164: Doug Sandler, Nice Guys Finish First
Vom: 31.10.2016 -
163: When to Update Customer Journey Maps
Vom: 27.10.2016 -
162: Joy Marsden, Keep Stepping
Vom: 24.10.2016 -
161: How to Approach Customer Threats
Vom: 20.10.2016 -
160: Blake Morgan, More is More
Vom: 17.10.2016 -
159: No Budget for Customer Experience
Vom: 13.10.2016 -
158: Christoff Weihman, Excellerate Service
Vom: 10.10.2016 -
157: Employee Incentives and Unintended Consequences
Vom: 6.10.2016 -
156: John Dwyer, WOW Marketing
Vom: 3.10.2016 -
155: Don’t Forget the Baby Boomers
Vom: 29.9.2016 -
154: Adrian Swinscoe, How to Wow
Vom: 26.9.2016 -
153: Training for New Customer Service Technology
Vom: 22.9.2016 -
152: Daniel Lemin, Manipurated
Vom: 19.9.2016 -
151: Bringing the Experience to the Customers
Vom: 15.9.2016 -
150: Phil Gerbyshak, Social Connections
Vom: 12.9.2016 -
149: Customer Service and Technology Investment
Vom: 8.9.2016 -
148: Randi Busse, Workforce Development
Vom: 5.9.2016 -
147: Private Social Media for Customer Service
Vom: 1.9.2016 -
146: Casey Carpenter, Sales Breakthrough Coach
Vom: 29.8.2016
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
