Crack the Customer Code

Ein Podcast von Adam and Jeannie - Dienstags

Dienstags

Kategorien:

509 Folgen

  1. 305: Supporting Your Team in the Retail Apocalypse

    Vom: 30.1.2018
  2. 304: Arnie Malham, Innovating Culture

    Vom: 23.1.2018
  3. 303: How to Build Brand Trust in 2018

    Vom: 16.1.2018
  4. 302: Tom Karinshak, Comcast Customer Service

    Vom: 9.1.2018
  5. 301: Will Experience Be Your Difference This Year?

    Vom: 2.1.2018
  6. 300: Celebrating 300 Episodes (with live guitar)

    Vom: 12.12.2017
  7. 299: Operationalizing New Channels

    Vom: 7.12.2017
  8. 298: Michel Falcon, Incredible Experience Tips

    Vom: 5.12.2017
  9. 297: How to Balance Promises with Performance

    Vom: 30.11.2017
  10. 296: Jeffrey Shaw, The Lingo of Customers

    Vom: 28.11.2017
  11. 295: A Leader's Guide to the Holidays

    Vom: 23.11.2017
  12. 294: Katy Lynch, The Codeverse Experience

    Vom: 22.11.2017
  13. 293: Are Millennials Killing Your Industry?

    Vom: 16.11.2017
  14. 292: Mark Podolsky, Happy Customers Guaranteed

    Vom: 14.11.2017
  15. 291: LinkedIn Learning for Customer-Focused Leaders

    Vom: 9.11.2017
  16. 290: Ian Golding, Operationalizing Customer Experience

    Vom: 7.11.2017
  17. 289: Transitions and Gaps in CX

    Vom: 2.11.2017
  18. 288: Amy Climer, Fostering Creativity

    Vom: 31.10.2017
  19. 287: The Multi-Device Customer Journey

    Vom: 26.10.2017
  20. 286: Anthony Iannarino, Commitments Are for Closers

    Vom: 24.10.2017

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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.

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