Crack the Customer Code
Ein Podcast von Adam and Jeannie - Dienstags
Kategorien:
509 Folgen
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305: Supporting Your Team in the Retail Apocalypse
Vom: 30.1.2018 -
304: Arnie Malham, Innovating Culture
Vom: 23.1.2018 -
303: How to Build Brand Trust in 2018
Vom: 16.1.2018 -
302: Tom Karinshak, Comcast Customer Service
Vom: 9.1.2018 -
301: Will Experience Be Your Difference This Year?
Vom: 2.1.2018 -
300: Celebrating 300 Episodes (with live guitar)
Vom: 12.12.2017 -
299: Operationalizing New Channels
Vom: 7.12.2017 -
298: Michel Falcon, Incredible Experience Tips
Vom: 5.12.2017 -
297: How to Balance Promises with Performance
Vom: 30.11.2017 -
296: Jeffrey Shaw, The Lingo of Customers
Vom: 28.11.2017 -
295: A Leader's Guide to the Holidays
Vom: 23.11.2017 -
294: Katy Lynch, The Codeverse Experience
Vom: 22.11.2017 -
293: Are Millennials Killing Your Industry?
Vom: 16.11.2017 -
292: Mark Podolsky, Happy Customers Guaranteed
Vom: 14.11.2017 -
291: LinkedIn Learning for Customer-Focused Leaders
Vom: 9.11.2017 -
290: Ian Golding, Operationalizing Customer Experience
Vom: 7.11.2017 -
289: Transitions and Gaps in CX
Vom: 2.11.2017 -
288: Amy Climer, Fostering Creativity
Vom: 31.10.2017 -
287: The Multi-Device Customer Journey
Vom: 26.10.2017 -
286: Anthony Iannarino, Commitments Are for Closers
Vom: 24.10.2017
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.