Crack the Customer Code
Ein Podcast von Adam and Jeannie - Dienstags
Kategorien:
509 Folgen
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325: Kelsey Brown, Fighting for Transparent Pricing
Vom: 19.6.2018 -
324: A Good Product Is Not Enough
Vom: 12.6.2018 -
323: Neen James, Attention Pays
Vom: 5.6.2018 -
322: Rise of the Service Machines
Vom: 29.5.2018 -
321: Jesse Cole, Revolutionizing the Ballpark Experience
Vom: 22.5.2018 -
320: The STORY of Retail Experience
Vom: 16.5.2018 -
319: Jeanne Bliss, Is Your CX Mom-worthy?
Vom: 8.5.2018 -
318: How Important Is the CX of Former Customers?
Vom: 2.5.2018 -
317: Anne Bahr Thompson, Do Good
Vom: 24.4.2018 -
316: Can Toys R Us Survive?
Vom: 17.4.2018 -
315: Joey Coleman, Never Lose a Customer
Vom: 10.4.2018 -
314: The Power of Empowerment: What I Wish I Knew
Vom: 3.4.2018 -
313: Is AmazonGo the Future?
Vom: 27.3.2018 -
312: John Garrett, The Personal Side of Business
Vom: 21.3.2018 -
311: Which Retail Touchpoints Matter Most
Vom: 13.3.2018 -
310: Clint Schaff, The L.A. Times Experience
Vom: 6.3.2018 -
309: Common Leadership Biases in Your Way of Success
Vom: 28.2.2018 -
308: Jacob Morgan, The Future of Work
Vom: 21.2.2018 -
307: It’s Not My Job, Adam
Vom: 13.2.2018 -
306: Eric Porres, Personalized Video Experience
Vom: 6.2.2018
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.