The Modern Customer Podcast
Ein Podcast von Blake Morgan - Dienstags
452 Folgen
-
Behind The Scenes Of The Early Days Of Amazon
Vom: 9.2.2021 -
What Modern Customers Want In Light Of COVID
Vom: 2.2.2021 -
6 Ways To Break Free From Boring Meetings
Vom: 26.1.2021 -
What Does Customer Loyalty Mean In 2021?
Vom: 19.1.2021 -
How Bank Of America Pivoted To Serve Contactless Customers
Vom: 12.1.2021 -
How To Modernize Customer Interactions For The Smartphone Era
Vom: 5.1.2021 -
Blake’s 5% Rule For New Year’s Resolutions
Vom: 29.12.2020 -
Shep Hyken’s Prediction For 2021
Vom: 22.12.2020 -
Blake's Top 5 Customer Experience Predictions For 2021
Vom: 15.12.2020 -
7 Trends Shaping CX In 2021
Vom: 8.12.2020 -
How The Pet Industry Adapted During COVID
Vom: 1.12.2020 -
4 CX Takeaways From 2020
Vom: 24.11.2020 -
How Belvedere Vodka Shares Its Story Through CX
Vom: 17.11.2020 -
5 Tips To Create The Perfect Customer Survey
Vom: 10.11.2020 -
How Shake Shack Grows Its Brand Through CX
Vom: 3.11.2020 -
What Marketers Really Need To Know About Gen Z
Vom: 27.10.2020 -
How Digital Transformation Is Helping Create A COVID Vaccine
Vom: 20.10.2020 -
How Companies Can Involve Customers In The Fight Against Carbon Emissions
Vom: 14.10.2020 -
How Retailers Can Build Trust In A Post-COVID World
Vom: 7.10.2020 -
Six Ways To Support Employees During COVID-19
Vom: 29.9.2020
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
