The Modern Customer Podcast
Ein Podcast von Blake Morgan - Dienstags
452 Folgen
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Customer Experience Starts With Company Culture
Vom: 29.6.2021 -
Why Master Data Management Matters
Vom: 22.6.2021 -
The Biggest Mistake Companies Make In Digital Transformation
Vom: 15.6.2021 -
The Future of Customer Service Is Conversational
Vom: 8.6.2021 -
3 Crucial CX Metrics
Vom: 1.6.2021 -
How Kate Johnson Leads Change At Microsoft
Vom: 25.5.2021 -
An Economist On Why Price Gouging Regulation Actually Caused More COVID Cases And Deaths
Vom: 18.5.2021 -
How the Former Impossible Foods Brand Lead Created A Plant-Based Drink Brand
Vom: 11.5.2021 -
How To Meet Customers Where They Are With Knowledge Management
Vom: 4.5.2021 -
CMO Lessons From Bruno Mars' Brand SelvaRey Rum
Vom: 27.4.2021 -
The State Of The Economy In 2021
Vom: 20.4.2021 -
How To Be A B2B Marketer In A Pandemic
Vom: 13.4.2021 -
How To Build A Loyalty Program In A Post-COVID World
Vom: 6.4.2021 -
How Birchbox Meets Customers Where They Are
Vom: 30.3.2021 -
How Urban Air Pivoted To Thrive During COVID
Vom: 23.3.2021 -
How To Be An Effective Virtual Communicator
Vom: 16.3.2021 -
How One Mom Created An Organization To Help New Moms
Vom: 9.3.2021 -
Branding In The Era Of Racial Justice
Vom: 2.3.2021 -
An Innovative Approach To The Future Of Returns
Vom: 23.2.2021 -
Why Search Matters To E-Commerce Now More Than Ever
Vom: 16.2.2021
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
