The IT Experience Podcast

124 Folgen

1. 123. Future Proofing Service Management with Sophie Hussey

   Vom: 3.4.2025
2. 122. Barriers to AI adoption with Alexandre Vallette

   Vom: 20.3.2025
3. 121. How to understand complexity with Dave Snowden

   Vom: 6.3.2025
4. 120. IT Trends 2025 with Roy Atkinson

   Vom: 12.12.2024
5. 119. ITXM Insights - November 2024

   Vom: 28.11.2024
6. 118. How PepsiCo is Transforming IT and Global Business Services with Experience Management

   Vom: 7.11.2024
7. 117. Tiger Teams and Watermelons? ITXM Monthly

   Vom: 31.10.2024
8. 116. AI in ITSM: Avoiding the Hype with Stephen Mann

   Vom: 24.10.2024
9. 115. David Barrow - What the TV show Ted Lasso can teach us about Service Management

   Vom: 4.7.2024
10. 114. David Stewart - Breaking Free from Ticket Queue Silos

    Vom: 20.6.2024
11. 113. Addressing the Watermelon Effect? ITXM Monthly - May 2024

    Vom: 23.5.2024
12. 112. Future of IT Support - ITXM Monthly

    Vom: 25.4.2024
13. 111. Claire Agutter - How hard can SIAM be?

    Vom: 11.4.2024
14. 110. Darren Rose - Keys to success with ESM. (Enterprise Service Management)

    Vom: 4.4.2024
15. 109. The IT Leaders Guide to Employee Productivity - More smiles, less time wasted

    Vom: 26.3.2024
16. 108. Monthly Insights: "Forrester: The Future Of IT Experience Monitoring is Human-Centric" - Feb 2024

    Vom: 22.2.2024
17. 107. XLA 1.0 Contract Example #xla

    Vom: 19.1.2024
18. 106. #XLA - Penalties vs Rewards in XLA Contracts

    Vom: 4.1.2024
19. 105. Four Options on How to Bring #XLAs into Contracts

    Vom: 3.1.2024
20. 104. IT Economics with Mark Smalley

    Vom: 16.11.2023