340 Folgen

  1. Experiment and Explore

    Vom: 12.12.2023
  2. Yes, It's Worth The Effort!

    Vom: 5.12.2023
  3. Quick Tips Minicast: What is the Walker Loyalty Matrix?

    Vom: 30.11.2023
  4. Every One is Part of the Whole

    Vom: 28.11.2023
  5. The Value in the Machine

    Vom: 14.11.2023
  6. Data and Design Make Great Experiences

    Vom: 7.11.2023
  7. CX Horror Stories VI

    Vom: 31.10.2023
  8. Put Me In, Coach!

    Vom: 24.10.2023
  9. Quick Tips Minicast: How many questions should I have in my survey?

    Vom: 19.10.2023
  10. Created with Customers in Mind

    Vom: 17.10.2023
  11. Give Them That "A-ha!" Moment

    Vom: 10.10.2023
  12. Let's Celebrate!

    Vom: 3.10.2023
  13. Quick Tips Minicast: How can I improve my response rates?

    Vom: 28.9.2023
  14. Consistently Good, Strategically Amazing

    Vom: 26.9.2023
  15. Award-Winning CX

    Vom: 19.9.2023
  16. Quick Tips Minicast: Is my sample size statistically significant?

    Vom: 14.9.2023
  17. Everybody is a Consumer

    Vom: 12.9.2023
  18. Encore: Convenience Trumps Price

    Vom: 5.9.2023
  19. Encore: Stop, Start, or Change

    Vom: 29.8.2023
  20. Encore: Starting from Scratch

    Vom: 22.8.2023

3 / 17

The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.

Visit the podcast's native language site