The CX Leader Podcast | A resource for customer experience leaders
Ein Podcast von Walker Information - Dienstags
340 Folgen
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Work Friction: Less is More
Vom: 23.4.2024 -
Bonus Content: The Empathetic Frontline
Vom: 18.4.2024 -
Encore: Your CX Career
Vom: 16.4.2024 -
The Death Care Experience
Vom: 9.4.2024 -
Redesigning from Start to Finish
Vom: 2.4.2024 -
The CX Conundrum of Benchmarking
Vom: 26.3.2024 -
Don't Forget Your Invoice
Vom: 19.3.2024 -
The Empathetic Frontline
Vom: 12.3.2024 -
Encore: Your Opinion Counts
Vom: 5.3.2024 -
The Data that Drives Change
Vom: 27.2.2024 -
Products for Your Customers
Vom: 20.2.2024 -
AI: The CX Power Tool
Vom: 13.2.2024 -
Bonus Content: Becoming Customer Obsessed
Vom: 8.2.2024 -
Becoming Customer Obsessed
Vom: 6.2.2024 -
Encore: Service Design
Vom: 30.1.2024 -
Welcome to 2024
Vom: 23.1.2024 -
Open the Box
Vom: 16.1.2024 -
Everyone Has a Customer
Vom: 9.1.2024 -
Quick Tips Minicast: How many survey types are there?
Vom: 4.1.2024 -
Celebrating the Heart of Your Audience
Vom: 2.1.2024
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.