The Customer Experience Podcast
Ein Podcast von Ethan at BombBomb - Dienstags
240 Folgen
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159. Sending Videos for Greater Sales Visibility w/ Viveka von Rosen
Vom: 21.9.2021 -
158. Creating Customer Impact in Moments That Matter w/ Jacco van der Kooi
Vom: 14.9.2021 -
157. Why Repeat Customers May Not Be Loyal Customers w/ Shep Hyken
Vom: 4.9.2021 -
156. An Actor’s Guide to Authentic Videos w/ Julie Hansen
Vom: 31.8.2021 -
155. How Artificial Intelligence is Driving the Feeling Economy w/ Dr. Roland Rust
Vom: 26.8.2021 -
154. The Art & Science of Selling to Prosumers w/ Mario M. Martinez, Jr
Vom: 24.8.2021 -
153. Emotional Intelligence & Human-Centered Connection w/ Dan Hill
Vom: 17.8.2021 -
152. Creating an Environment of Continuous Coaching w/ Morgan J. Ingram
Vom: 10.8.2021 -
151. Creating Holistic and Immersive Experiences w/ Mathew Sweezey
Vom: 3.8.2021 -
150. Why Your Virtual Relationships Degrade Over Time w/ Dr. Nick Morgan
Vom: 29.7.2021 -
149. A Blissful Approach to Training Customers and Employees w/ Lauren Bailey
Vom: 27.7.2021 -
148. Video Messaging and the Next Normal w/ Dan Tyre
Vom: 20.7.2021 -
147. The 7 Pillars of Customer Success w/ Wayne McCulloch
Vom: 13.7.2021 -
146. Getting Clear on Who You Are and How You Serve w/ Anthony Coundouris
Vom: 6.7.2021 -
145. Establishing Core Principles for Yourself and Your Team w/ John Belizaire
Vom: 29.6.2021 -
144. An Actor's Guide to Truthful and Honest Videos w/ Tricia Jane Wiles
Vom: 24.6.2021 -
143. Hiring and Onboarding Virtual Professionals w/ Daniel Ramsey
Vom: 22.6.2021 -
142. Don't Just Personalize, Get Personal w/ Kristina Jaramillo
Vom: 15.6.2021 -
141. Understanding the Intersection of CX, UX, and UI w/ Joey Kilrain
Vom: 8.6.2021 -
140. Creating Sales and Customer Success Alignment w/ Ethan Beute
Vom: 3.6.2021
Creating and delivering better experiences for our customers is the single most important thing we can do today. Learn how Sales, Marketing, and Customer Success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. The Customer Experience Podcast explores this challenge at various stages of growth as we all work together on the customer journey from acquisition to advocacy. Each episode features topics like: personal touch, human touch, customer journey, lifecycle marketing, sales process, customer service, customer success, raving fans, video email, video communication, B2B sales and marketing, personalization, automation.
