Navigating the Customer Experience
Ein Podcast von Yanique Grant, Customer Experience Strategist, Entrepreneur - Dienstags
161 Folgen
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157: Understanding How Your Brain Works to Build A Stronger You and Better Relationships with Adele Spraggon
Vom: 1.3.2022 -
156: How to Achieve and Sustain Customer Success – Formula Explained with Aaron Thompson
Vom: 4.1.2022 -
155: How To Use the Amazon Model to Become Design Architects for Your Business with Shaahin Cheyene
Vom: 29.12.2021 -
154: Empowering Employees to Achieve Exponential Growth with Jeff Rosenblum
Vom: 22.12.2021 -
153: Building A Strong Human-Centered Emotional Connection with Employees and Customers with Ethan Beute
Vom: 14.12.2021 -
152: Loyalty Redefined! How to Enrich the Lives of Your Customers – The Unbeatable Strategy with Fred Reichheld
Vom: 30.11.2021 -
151: Stand Out from the Competition - Your Guide to Create and Deliver Remarkable Experiences with Dan Gingiss
Vom: 23.11.2021 -
150: Insights on Delivering An “Elite” Experience to Clients with Nathan Foy
Vom: 16.11.2021 -
149: Navigating How to Clearly Gain Momentum on Building the Life You Want with Becca Ribbing
Vom: 2.11.2021 -
148: Building a Strong Culture Focused on Memorable Experiences with Lucas Root
Vom: 26.10.2021 -
147: Building a Meaningful Customer Experience – Moments That Matter with Darin Dawson
Vom: 19.10.2021 -
146: How To Be Successful Working From Home with Michael Arnold
Vom: 12.10.2021 -
145: Understanding the Power of Delivering an Amazing Employee and Customer Experience with Jason S. Bradshaw
Vom: 5.10.2021 -
144: 12 Leadership Principles That Guarantee Career Success with Dr. Kaliym Islam
Vom: 28.9.2021 -
143: How To Build Real Customer Loyalty – Customers Coming Back Again and Again with Shep Hyken
Vom: 21.9.2021 -
142: Helping The World to Access Wholesale-Based Travel with Ryan Beachum
Vom: 14.9.2021 -
141: The Key to Building Unbreakable Customer Relationships with Jason Ten-Pow
Vom: 7.9.2021 -
140: The Benefits of CX Automated Platforms : A Frictionless Experience with Mahesh Ram
Vom: 27.7.2021 -
139: Transformation Guide for the Most Inexperienced Leaders with Brad Dude
Vom: 20.7.2021 -
138: Seven Health and Wellness Steps to Enhance Productivity and Maximize Success with Dave Sherwin
Vom: 13.7.2021
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
