ITIL® 4 Unplugged - Simplifying IT Service Management
Ein Podcast von Con Punto y Koma
20 Folgen
-
Plugged In: The Brain of IT - Why Knowledge Isn’t Power Until It’s Shared
Vom: 30.7.2025 -
Plugged In: The SIAM Fix
Vom: 24.7.2025 -
Plugged In: Who Signed This Mess? Supplier Management Without Regrets
Vom: 17.7.2025 -
Elevate ITSM: Not Your Grandma’s Help Desk
Vom: 9.7.2025 -
Elevate ITSM: The Problem with Problems – Inside ITIL 4 Problem Management
Vom: 2.7.2025 -
Elevate ITSM: Eyes Wide Open - Mastering Monitoring and Event Management
Vom: 25.6.2025 -
ITSM Elevate: Mapping the Digital Universe - Service Configuration Management Decoded
Vom: 18.6.2025 -
ITSM Elevate: Release vs Deployment - Behind the Curtain of Change
Vom: 11.6.2025 -
ITSM Elevate: SLM, “Dear Service Provider, We Need to Talk…”
Vom: 4.6.2025 -
ITSM Elevate: Keeping the lights on with Incident Management
Vom: 21.5.2025 -
ITSM Elevate: Unlocking the Secrets of Modern Service Desk
Vom: 16.5.2025 -
ITSM Elevate: From Chaos to Climb: The Human-Side Change in ITSM
Vom: 23.4.2025 -
ITSM Elevate: The Digital Maturity Model
Vom: 8.4.2025 -
Managing Requests, Service Levels, and Keeping IT Secure
Vom: 9.3.2025 -
Long-Term Service Excellence – ITIL Practices That Keep IT Running
Vom: 9.3.2025 -
Practices - Fixing Issues and Delivering Value
Vom: 7.3.2025 -
Service Value System (SVS) and Service Value Chain (SVC) – How IT Creates Real Value
Vom: 5.3.2025 -
The 4 Dimensions of Service Management
Vom: 3.3.2025 -
The 7 Guiding Principles - The Golden Rules of ITSM
Vom: 3.3.2025 -
Key Concepts of IT Service Management
Vom: 3.3.2025
1 / 1
ITIL 4 Unplugged breaks down ITIL concepts, best practices, and real-world applications in a way that’s engaging, easy to understand, and fun! Whether you’re preparing for the ITIL Foundation exam or looking to improve your IT service management skills, this podcast helps you turn ITIL theory into real-world success—without the boring textbook talk. This podcast is for educational and awareness purposes only and is based on ITIL® 4 best practices. ITIL® is a registered trademark of PeopleCert. All rights reserved.
