Future of Customer Service
Ein Podcast von Inbenta
33 Folgen
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33. Simple TV: AI is the Future of Customer Service
Vom: 24.5.2022 -
32. Aram Melkoumov from Crowdlinker
Vom: 5.5.2022 -
31. Neoenergia: Keep Human at the Center of your Digital Strategy
Vom: 17.3.2022 -
30. Reasoning Engines and the Truth About AI
Vom: 8.2.2022 -
29. Why do so many AI projects fail?
Vom: 18.1.2022 -
28. Voice bots and IVR Systems – The Future of On-Call Support
Vom: 4.11.2021 -
27. Customer Service Digitalization in Manufacturing Industries
Vom: 25.10.2021 -
26. Headless Technology and The Future of Omnichannel
Vom: 7.10.2021 -
25. The Cross-Industry Value of AI
Vom: 24.9.2021 -
24. Understanding Behavioral Bot Design
Vom: 10.9.2021 -
23. Conversation Design Institute
Vom: 25.6.2021 -
22. How to create a great search experience
Vom: 1.3.2021 -
21. How to start a customer service department
Vom: 22.2.2021 -
20. Own the financial aspect, not just the relational aspect
Vom: 15.2.2021 -
19. Top 5 Customer Experience Trends for 2021
Vom: 8.2.2021 -
18. Lessons from a Customer Service Consultant
Vom: 1.2.2021 -
17. How to always deliver the major objectives
Vom: 25.1.2021 -
16. Customer success from a Fortune 100 company to a start-up organization
Vom: 18.1.2021 -
15. Customer research is one of the most vital things you can do for success
Vom: 11.1.2021 -
14. How sales and customer support work best together (with former Google Sales VP)
Vom: 21.12.2020
The "Future of Customer Service" podcast features interviews of Customer Support and Service leaders to understand how things work, best practices, and the future of support. Hear their perspective on challenges and opportunities. The podcast is specifically designed for Directors, Vice Presidents, CEOs, Support Leaders, Support Engineers and Chief Customer Officers. This podcast is hosted by Jordi Torras, and brought to you by Inbenta. https://www.inbenta.com