Future of Customer Service

33 Folgen

1. 13. Inbenta's CEO talks about the future of AI, science fiction, and customer service

   Vom: 14.12.2020
2. 12. Case study of a company using Inbenta's AI

   Vom: 7.12.2020
3. 11. All things artificial intelligence with the VP of AI at Samsung

   Vom: 23.11.2020
4. 10. How to better leverage knowledge for customer success

   Vom: 16.11.2020
5. 9. Use metrics that matter with your customer support staff

   Vom: 9.11.2020
6. 8. A chatbot product manager talks about the future of AI

   Vom: 2.11.2020
7. 7. The time for AI is now

   Vom: 26.10.2020
8. 6. Trust is vital for a well functioning customer service department

   Vom: 19.10.2020
9. 5. Employee satisfaction leads to better customer service

   Vom: 12.10.2020
10. 4. How to measure customer success

    Vom: 5.10.2020
11. 3. Empathy is the key to success

    Vom: 28.9.2020
12. 2. Global customer support during COVID-19

    Vom: 21.9.2020
13. 1. How to get to a 95 NPS score in customer service

    Vom: 14.9.2020