Making the Fan
Ein Podcast von David Millay
Kategorien:
139 Folgen
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Portals: The Best Tool to Reduce Friction in Your Customer Journey
Vom: 4.4.2024 -
The Secret Strategy Disney Uses to Create Fans
Vom: 3.4.2024 -
Never Lose an Employee Again w/ Joey Coleman
Vom: 29.6.2023 -
Driving Change through AR, VR and Human-Centered Design w/ Steven King
Vom: 28.2.2023 -
Measuring Burnout and Workaholism in College Athletics w/ Matt Huml
Vom: 21.2.2023 -
How Mentor Managers Inspire Employees to "Love it Here" w/ Clint Pulver
Vom: 14.2.2023 -
Influencing the Guest Experience from the Frontlines w/ Vanessa Ward
Vom: 7.2.2023 -
Developing Personal Brands to Build Bigger Communities w/ Preston McClellan
Vom: 1.2.2023 -
Storytelling and the Science of Cool (Part 2) w/ Troy Campbell
Vom: 24.1.2023 -
Storytelling and the Science of Cool (Part 1) w/ Troy Campbell
Vom: 17.1.2023 -
Discovering the STORY Behind Superfandom
Vom: 10.1.2023 -
Finding Purpose and Building a Community w/ Gina Bianchini
Vom: 3.1.2023 -
Secrets to Success in Customer Service and Company Culture w/ Dennis Snow
Vom: 21.12.2022 -
Bringing Greater Hospitality to the Ballpark w/ Eric Weisberg
Vom: 13.12.2022 -
How to Intentionally Serve Your Premium Clients w/ Lisa Holladay
Vom: 1.11.2022 -
Cultivating Meaningful Conversations Through Social w/ Brooke Sellas
Vom: 18.10.2022 -
Inspiring Impactful Change w/ Guido D'Elia
Vom: 27.9.2022 -
How to Incite Loyalty and Increase Customer Retention w/ Ed Frame
Vom: 13.9.2022 -
The Simple Science Behind Successful Marketing Strategies w/ Phill Agnew
Vom: 8.8.2022 -
Reframing Retreats & Resetting Your Operation w/ David Millay and Katie Rudy
Vom: 12.7.2022
Turn casual customers into faithful fans. And employees into evangelists. A dynamic show with different formats designed to help you grow average revenue per customer (ARPU) and reduce customer churn. Casual conversations with host David Millay and the best brand marketers and operators in the world. Scientific breakdowns of tribes, trends, theories and tests (brand case studies). And idea brainstorms with recurring guests, like Christina Garnett, Troy Hidduke Campbell, and Kaila Pettis.