Experts of Experience
Ein Podcast von Mission.org - Mittwochs
86 Folgen
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#25 How Breeze Airways is Proving You Can Create Superior Flying Experiences
Vom: 10.4.2024 -
#24 Customer Experience Resurgence: The MoviePass Story
Vom: 3.4.2024 -
#23 Building Trust in AR: Niantic's Guide to Transparent Customer Engagement
Vom: 27.3.2024 -
#22 Advice for Harmonizing Business-Customer Relationships
Vom: 20.3.2024 -
#21 Accessibility in Focus: Fable's CEO Talks Design and Impact
Vom: 13.3.2024 -
#20 Insights on Prioritizing Customer Experience for Sustainable Growth
Vom: 6.3.2024 -
#19 The Ultimate Guide to Ecommerce CX
Vom: 28.2.2024 -
#18 Innovation in Education: Duolingo's Approach to Immersive Learning with Megan Bednarczyk
Vom: 21.2.2024 -
#17 Rudi Khoury - Empower Your Team, Transform Customer Service: Fisher & Paykel's Revolutionary Approach
Vom: 14.2.2024 -
#16 Ethan Beute - The Heart of Customer Experience: Human Emotion and Artful Communication
Vom: 7.2.2024 -
#15 Jim Roth's Masterclass on Salesforce's Customer Success Strategies
Vom: 31.1.2024 -
#14 Chris Ho's Secret to The Art of Delegation and Customer Experience
Vom: 24.1.2024 -
#13 Ian Wishingrad: A Masterclass in Branding & Customer Experience
Vom: 17.1.2024 -
#12 Riley Thomas: How Does Tech Transform The Real Estate Experience?
Vom: 10.1.2024 -
#11 Elizabeth Maughon: The Future of Customer Experience in Ad Tech
Vom: 3.1.2024 -
#10 Grant Riewe: Leading CX Transformation in Mental Healthcare
Vom: 27.12.2023 -
#9 Bassem Hanna: Transform Your CX With These Proven Strategies
Vom: 20.12.2023 -
#8 Sam Wegman: The Secret to B2B Customer Experience Success
Vom: 13.12.2023 -
#7 Adam Toporek: Key Strategies for Enhancing Customer Experience in Any Business
Vom: 6.12.2023 -
#6 Jan Young: Why is Customer Success Crucial in SaaS?
Vom: 29.11.2023
If your customers aren’t happy, they will let you and the whole world know. Loudly. Ever wonder how companies deliver a consistent experience that meets - and exceeds - their customer’s expectations? On this show, we’ll dive deep into the world of customer experience and share how businesses are navigating high expectations and leveraging emerging technology like AI and GPT to create the next great experience for their customers. Hosted by Lacey Peace and featuring some of the smartest business minds of the day, Experts of Experience is your go-to resource for ideas, innovation, and inspiration to level up your CX. This podcast is presented by Salesforce Customer Success.
