Experience Action
Ein Podcast von Jeannie Walters, CCXP - Dienstags
113 Folgen
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Employee Experience ROI
Vom: 26.7.2023 -
Investigating Customer Experiences
Vom: 18.7.2023 -
More than NPS
Vom: 11.7.2023 -
Measuring and Communicating Improvements
Vom: 27.6.2023 -
Shift Siloed CX To Connected CX
Vom: 20.6.2023 -
CX Tech Tool Talk
Vom: 13.6.2023 -
Step into CX Leadership
Vom: 6.6.2023 -
The Case of Missing CX
Vom: 30.5.2023 -
Get that CX Job!
Vom: 23.5.2023 -
Be a Lifelong CX Learner
Vom: 16.5.2023 -
Getting Data Right
Vom: 9.5.2023 -
Starbucks CEO in the Store
Vom: 2.5.2023 -
Is my CX Role In Jeopardy?
Vom: 25.4.2023 -
Innovate with CX
Vom: 18.4.2023 -
Overcoming Imposter Syndrome in CX Careers
Vom: 11.4.2023 -
What's a Service Code and How Do We Use It?
Vom: 4.4.2023 -
Journey Mapping - What's Next!?
Vom: 28.3.2023 -
CX Budget for Growing Businesses
Vom: 21.3.2023 -
WHY Align CX with Business Goals?
Vom: 14.3.2023 -
CX and EX At Once
Vom: 7.3.2023
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
