Be a Lifelong CX Learner

❔"What's the best way to learn CX, and what kind of certification should I get?"❔Customer Experience (CX) is bigger than a business degree, and there are so many learning options available. There is no one perfect approach. In this episode, Jeannie Walters shares what the focus of CX learning should be so you can get the most out of it. She discusses customer experience as a discipline, strategy, and mindset.This industry is ever-evolving and requires you to be a lifelong learner. So even if ...