Experience Action

Ein Podcast von Jeannie Walters, CCXP - Dienstags

Dienstags

Kategorien:

90 Folgen

  1. CX Pulse Check - October 2024

    Vom: 8.10.2024
  2. Small Business CX Advantages

    Vom: 1.10.2024
  3. Insights from Overwhelming Data

    Vom: 24.9.2024
  4. First 100 Days as a CX Leader

    Vom: 17.9.2024
  5. CX Pulse Check - September 2024

    Vom: 10.9.2024
  6. Synergy with CX, EX, UX

    Vom: 3.9.2024
  7. Countdown to CX Day

    Vom: 27.8.2024
  8. Turning Negative Touchpoints into Positive Ones

    Vom: 20.8.2024
  9. So Many Improvements! Where to Start?

    Vom: 13.8.2024
  10. CX Pulse Check - August 2024

    Vom: 6.8.2024
  11. Getting Leaders to CARE about CX

    Vom: 30.7.2024
  12. Customer Service or Customer Experience

    Vom: 23.7.2024
  13. AI in the Employee Experience

    Vom: 16.7.2024
  14. CX Pulse Check - July 2024

    Vom: 9.7.2024
  15. Cybersecurity and CX

    Vom: 25.6.2024
  16. Management or CX Consulting?

    Vom: 18.6.2024
  17. Cross-Functional Communication

    Vom: 11.6.2024
  18. CX Pulse Check - June 2024

    Vom: 4.6.2024
  19. Setting Clear and Actionable Customer Experience Goals

    Vom: 28.5.2024
  20. Sharing Feedback with Everyone

    Vom: 21.5.2024

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How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!

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