Experience Action
Ein Podcast von Jeannie Walters, CCXP - Dienstags
113 Folgen
-
The Art of CX Leadership
Vom: 15.4.2025 -
CX Pulse Check - April 2025
Vom: 8.4.2025 -
Turning Employee Insights into Customer Experience Breakthroughs
Vom: 1.4.2025 -
Event Planning and CX
Vom: 25.3.2025 -
Build Your CX Scorecard
Vom: 18.3.2025 -
CX Pulse Check - March 2025
Vom: 11.3.2025 -
What Do Customers Want?
Vom: 4.3.2025 -
Get the CX Executive Role
Vom: 25.2.2025 -
Storytelling to Connect with Customers
Vom: 18.2.2025 -
CX Pulse Check - February 2025
Vom: 11.2.2025 -
Commodities and Customer Experience
Vom: 4.2.2025 -
Inclusive Communications and Training
Vom: 28.1.2025 -
CX Pulse Check - January 2025
Vom: 21.1.2025 -
CX Wins from 100 Episodes
Vom: 14.1.2025 -
5 Year-End Reflection Questions
Vom: 17.12.2024 -
Misaligned Customer Expectations
Vom: 10.12.2024 -
CX Pulse Check - December 2024
Vom: 3.12.2024 -
Mission and Vision in CX Strategy
Vom: 19.11.2024 -
Turning Negative Feedback Into Actionable Insights
Vom: 12.11.2024 -
CX Pulse Check - November 2024
Vom: 5.11.2024
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!