Customer Support Leaders
Ein Podcast von Charlotte Ward
341 Folgen
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Throwback to Ep 103: Panel: Managing Change
Vom: 29.7.2021 -
Throwback to Ep 99: Process Improvement with Ash Rhodes
Vom: 28.7.2021 -
Throwback to Ep 94: First 30 Days with Alyssa Percell
Vom: 27.7.2021 -
Throwback to Ep 83: Remote Work with Ash Rhodes
Vom: 26.7.2021 -
Throwback to Ep 79: Forecasting in Support with Matt Dale
Vom: 23.7.2021 -
Throwback to Ep 72: Support Contributing to Revenue with Mo McKibbin
Vom: 22.7.2021 -
Throwback to Ep 71: Support Contributing to Revenue with Mike Redbord
Vom: 21.7.2021 -
Throwback to Ep 62: Onboarding New Hires with Ash Rhodes
Vom: 20.7.2021 -
Throwback to Ep 56: Building Leaders in Your Team with Meredith Molloy
Vom: 19.7.2021 -
220: Building a Team from Scratch with Matt Dale
Vom: 16.7.2021 -
219: Building a Team from Scratch with Kat Olsheske
Vom: 15.7.2021 -
218: Building a Team from Scratch with Adela Bodor
Vom: 14.7.2021 -
217: Building a Team from Scratch with Hilary Dudek
Vom: 13.7.2021 -
216: Building a Team from Scratch with Ashley Sachs
Vom: 12.7.2021 -
215: Knowledge Management with Craig Stoss
Vom: 9.7.2021 -
214: Knowledge Management with Tadas Labudis
Vom: 8.7.2021 -
213: Knowledge Management with Simone Secci
Vom: 7.7.2021 -
212: Knowledge Management with Cynthia Ng
Vom: 6.7.2021 -
211: Knowledge Management with Aprill Allen
Vom: 5.7.2021 -
210: Fireside with Nicholas Zeisler
Vom: 2.7.2021
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
