Customer Support Leaders
Ein Podcast von Charlotte Ward
341 Folgen
-
227: Fireside with Nate Brown
Vom: 10.12.2021 -
226: 99 Weeks Done
Vom: 4.12.2021 -
Week 100 Teaser
Vom: 26.11.2021 -
From The Archives: Ep 150: Fireside with Mo McKibbin
Vom: 19.11.2021 -
From The Archives: Ep 146: Fireside with Tue Søttrup
Vom: 12.11.2021 -
From The Archives: Ep 142: Diversity and Inclusion with Antonio King
Vom: 5.11.2021 -
From The Archives: Ep 140: Scary Support Stories with Todd Curtis
Vom: 29.10.2021 -
From The Archives: Ep 136: Scary Support Stories with Matt Dale
Vom: 22.10.2021 -
From The Archives: Ep 134: Support’s Relationship to Sales with Nicholas Zeisler
Vom: 15.10.2021 -
From The Archives: Ep 129: Support’s Relationship to Product with Andrea Saez
Vom: 8.10.2021 -
From The Archives: Ep 123: Freelancing in Support with Andrei Kamarouski
Vom: 1.10.2021 -
From The Archives: Ep 117: CSAT with Mo McKibbin
Vom: 24.9.2021 -
From The Archives: Ep 115: Support Scope with Mike Redbord
Vom: 17.9.2021 -
225: “In Support, I Believe…” with Simone Secci
Vom: 10.9.2021 -
224: “In Support, I Believe…” with Matt Dale
Vom: 3.9.2021 -
223: “In Support, I Believe…” with Craig Stoss
Vom: 27.8.2021 -
222: “In Support, I Believe…” with Ryan Klausner
Vom: 20.8.2021 -
221: “In Support, I Believe…” with Charlotte Ward
Vom: 13.8.2021 -
Announcing “In Support, I believe…”
Vom: 6.8.2021 -
Throwback to Ep 109: Panel: If I Knew Then, What I Know Now….
Vom: 30.7.2021
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
