Crack the Customer Code
Ein Podcast von Adam and Jeannie - Dienstags
509 Folgen
-
205: Colin Shaw, The Intuitive Customer
Vom: 27.3.2017 -
204: (Tip) Customer Service Leadership
Vom: 23.3.2017 -
203: (Tip) B2B vs. B2C Customer Experience
Vom: 21.3.2017 -
202: Customer Service Tech
Vom: 20.3.2017 -
201: (Tip) User Experience vs. Customer Experience
Vom: 16.3.2017 -
200: Our Special 200th Episode
Vom: 14.3.2017 -
199: Graeme Newell, For Purpose Corporations
Vom: 13.3.2017 -
198: (Tip) No Cost Ways to Please Unhappy Customers
Vom: 9.3.2017 -
197: (Tip) Using Customer Personas
Vom: 7.3.2017 -
196: Innovating with Customers
Vom: 6.3.2017 -
195: (Tip) Building a CX Team
Vom: 2.3.2017 -
194: (Tip) Taking Negative Interactions Personally
Vom: 28.2.2017 -
193: Amy Downs, Customer Success
Vom: 27.2.2017 -
192: (Tip) Internal Customer Service
Vom: 23.2.2017 -
191: (Tip) Outsourcing Customer Service
Vom: 21.2.2017 -
190: Social Media with Colleagues
Vom: 20.2.2017 -
189: (Tip) Understanding Your Competitor's Customer Experience
Vom: 16.2.2017 -
188: (Tip) Show Your Customers The Love
Vom: 14.2.2017 -
187: Jacqueline Jasionowski, Improving Customer Experience
Vom: 13.2.2017 -
186: Bobby Albert, Creating Culture
Vom: 11.2.2017
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
