Ep 34 | Ed Powers – Always introduce your Customer Success Manager towards the end of the Sales Process.
The Customer Success Intelligence Podcast - Ein Podcast von SmartKarrot
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Towards the end of the Sales process is a great time because all those decision-makers are still engaged, the process is still going on, you have great access to all those people. And that's a great time for your CSM to say, “I'm here for you.” Let's talk about how you define success. How would you measure that?
