The Customer Success Intelligence Podcast
Ein Podcast von SmartKarrot
85 Folgen
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Ep 57 | Guy Galon – Building Rapport with New Clients: Critical Need for Customer Success Managers
Vom: 8.4.2024 -
Ep 56 | Jolyn Isabelo – Unveil your Customer’s Aspirations
Vom: 29.2.2024 -
Ep 55 | Nainesh Poojary – Customer Success is a Mindset!
Vom: 23.2.2024 -
Ep 54 | Shivani Chaturvedi – Customer Success & KAM: Key Metrics to track for 2024
Vom: 22.2.2024 -
Ep 53 | Shivani Chaturvedi – Consider Restructuring CS: Drive Engagement and Growth
Vom: 21.2.2024 -
Ep 52 | Sunil Mehta – Customer Success for IT Service Providers: Which platforms can really help?
Vom: 20.2.2024 -
Ep 51 | Shivani Chaturvedi – Unlocking Customer Success: Tools and Platform Secrets You Want to Know!
Vom: 16.2.2024 -
Ep 50 | Nainesh Poojary – Positive attitude is the secret sauce for CSMs
Vom: 12.2.2024 -
Ep 49 | Shivani Chaturvedi – From Interaction to Impact: Customer Success Needs to Focus on Mapping Customer Phases
Vom: 9.2.2024 -
Ep 48 | Shivani Chaturvedi – Navigating the Business Terrain: Customer Success in the Spotlight
Vom: 7.2.2024 -
Ep 47 | Terez Tocheva – Navigating Metrics: Overcoming Challenges in Measuring Customer Success.
Vom: 5.2.2024 -
Ep 46 | Jan Young – Adding Value, Not Just Answers: The 2024 CS & KAM Playbook!
Vom: 12.1.2024 -
Ep 45 | E. Jay Hussein – Beyond the Dashboard: How Robust CS & KAM Ops Elevate Customer Health
Vom: 1.1.2024 -
Ep 44 | Jan Young – Don’t Reinvent the Wheel: Wisdom Sharing for CS & KAM Teams
Vom: 29.12.2023 -
Ep 43 | Morika Georgieva – The Onboarding Game-Changer: Team Members who understand the WHY behind customer requests!
Vom: 19.12.2023 -
Ep 42 | Morika Georgieva – Mastering Customer Onboarding: Navigating Common Pitfalls & Solutions!
Vom: 8.12.2023 -
Ep 41 | Sana Farooq – Digital Playbooks: The Secret Sauce of Customer Education!
Vom: 30.11.2023 -
Ep 40 | Shruti Sharma – 3 things to keep in mind for Sales and Customer Success to work well together!
Vom: 14.11.2023 -
Ep 39 | Jason C. Whitehead – The Fast-Track Formula: Playbooks for Powering Up New Team Members
Vom: 9.11.2023 -
Ep 38 | Tracey Edwards – Leveraging Customer Call Intelligence to Tailor Solutions
Vom: 16.10.2023
The Customer Success Intelligence Podcast is dedicated to uncovering the best ideas, insights and inspirations for modern customer success teams. Listen to the stories, perspectives, and best practices from the best and brightest in the field of Customer Success to fuel your growth.
