Ep 13 | Shannon Nishi – Scaling CS best practices and teams, and identifying and executing expansion opportunities

The Customer Success Intelligence Podcast - Ein Podcast von SmartKarrot

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An insightful Kaffeine & Karrots conversation between Shannon Nishi (Director of Customer Success at Customer.io) and Joseph Henson (Director of Sales, SmartKarrot Inc. ) about Scaling CS best practices and teams, and identifying and executing expansion opportunities.

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